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Scott R., Washington

Thank you for personalizing this experience and following up with me. That means a lot. We're looking forward to receiving the chairs and other items. I'll stay in touch concerning follow up orders to furnish our cabin.

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FAQ

Q: Is it OK to mix cedar and pine furniture, and what is the difference between them?

A: We mix cedar and pine all the time, and it looks great. The cedar and pine we use is nearly identical in color. The main difference is that the cedar tends to have more knots and more streaks of color to the wood. Many of our pine dressers, chests and night stands have cedar handles and/or rim. We have customers who purchase pine beds and cedar dressers, and vice versa, and it all looks very nice together.

Q: What size logs do you use?

A: The logs in our pine beds;including the Country Charm and pine bunk beds--are uniformly 3 inches in diameter. The cedar logs vary a little more. Logs in the cedar low post beds we offer range in diameter from 4 to 5 inches wide, while logs in the Amish beds are generally in the 6-7 inch range. If you want the look of larger logs, please order accordingly.

Q: Are there any differences in strength between the cedar and pine log beds?

A: All of our beds are extremely strong, durable and stable, so that should not be an issue in selecting the log bed that's right for you.

Q: What is the difference between German-peeled and hand-sanded logs?

A: After the drying-process is complete, German-peeled logs are rotated against a set of spinning blades. The end result is a relatively smooth peeled look, smooth enough so that it shouldn't give you a splinter. German-peeled logs may still have some rough spots, however, and may, under the right circumstances, snag a sweater or hose. If you want your logs smoother than this, you need to select the hand-sanded option. Under this option we hand-sand the logs down so that they are very smooth.

Q: Can I use a standard size mattress with your beds?

A: Yes. All of our beds take standard size mattresses. The low post beds include a metal frame that fits a standard size twin, full, king or queen mattress. The low post beds will also fit a California King-size bed frame if that is what you have. The Amish beds have wood supports for the mattress and box springs, where the box spring drops into the wood supports. Once again, these beds are built to hold standard size mattresses. If you want a California King Amish bed, you will have to let us know as that is a special order. We have also made longer twin beds for taller people, where the twin mattresses are 80 inches long (like in a Queen bed). These kind of longer mattresses are commonly available in college towns (for tall students). The bottom line is, if you can find the mattress you need, we can generally make the bed to fit!

Q: How long does it take for my order to reach me?

A: 5-30 days, depending on where you are in the continental United States, whether we have your items in stock, and whether your order is finished or unfinished. If you need your furniture right away, please call and we can tell you which items we have in stock and how quickly we can get it to you.

Q: What methods of payment do you accept?

A: We accept cash, money order, VISA, MasterCard, American Express and Discover.

Q: Do you collect sales tax?

A: We charge sales tax on items shipped to Oklahoma locations.

Q: Do you ship internationally?

A: Shipping to other countries is often expensive and problematic. As a general rule, we do not ship outside the continental 48 United States. We have shipped furniture to Alaska on occasion, when the buyer picked up the extra shipping charge. Some of our suppliers will also ship to Canada. Please call if you have a question in this regard, and we will see what we can do.

Q: Do you have a print catalog?

A: Due to the wide range of items offered and our desire to maintain the most competitive prices on the web, a print catalog is not available at this time. You may, however, print out item pages for future reference.

Q: How often do you add products to your website?

A: Sometimes weekly, and at the minimum, monthly. It seems that things are always changing!

Q: What is the advantage of finishing my furniture?

A: Outside furniture will weather to a gray if left unfinished. Inside furniture will darken slightly, but is fine if left unfinished. A protective finish will keep outside furniture from weathering, and protect inside furniture from crayon marks, fingerprints, and grime that may accumulate in a dusty environment. Some people prefer to finish their furniture themselves, others leave it unfinished, while many others have us finish it for them. In the end, it's all a matter of personal preference.

Q: Do you share or sell personal information?

A: Absolutely not! Our privacy policy is strictly enforced and ensures that your personal information will never be made available to outside sources.

Q: Can I order online without a credit card?

A: You may order by phone and pay by money order and cashiers check. We are unable to order any furniture or ship until we have received payment, however.

Q: When will my credit card be charged for my order?

A: Our automated and secure online ordering system charges the credit card as soon as you place the order.




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