Lakeland Mill's Product Warranty is as Follows:
Our cedar log products are guaranteed to perform free of manufacturing defects for 1 year after the date of purchase.
Should they fail to do so, Lakeland Mills will provide any necessary components free of charge to repair a nonfunctional unit.
Your new log furniture is guaranteed to arrive n satisfactory condition, free of manufacturing defects.
- Defectives, shortages, and/or damage other than shipping damage must be reported to 800-427-5136 within 14 days of receipt of goods.
- Concealed damage must be reported immediately.
Lakeland Mills representatives will then determine the proper handling of a claim, depending upon the nature of the problem, by one of the following methods:
(1) By replacement;
(2) By return for inspection, with credit issued as determined by that inspection;
(3) By issuing an order to destroy with proper credit allowed.
Should for other reasons, our cedar log furniture products fail to live up to their consumer warranty, Lakeland Mills will provide any necessary components, free of charge, to repair a nonfunctional unit for the end user.